Please read these Terms & Conditions carefully before using the platform. By registering on zoya 9apps, you are deemed to have accepted all of these terms.
By accessing or using the zoya 9apps platform, you are deemed to have read and fully agreed to all the rules and Terms & Conditions set out below. If you object to any of these terms, please refrain from using the platform.
These Terms & Conditions Zoya 9Appsapplies to the website, mobile application, and all associated services. Zoya 9Apps We operate an online gaming and betting platform serving players in Bangladesh and around the world.
In this document, "we", "our", or "Zoya 9Apps" refers to the entity operating the platform. "You", "user", or "member" refers to any individual who is registered on the platform or wishes to register.
Zoya 9Apps Reserves the right to amend these Terms & Conditions at any time. When changes take effect, a notice will be published on the website and sent to your registered email address. Continued use of the platform after such changes will be considered acceptance of the updated terms.
Please Note: Although these Terms & Conditions are published in Bengali, the English version shall prevail for all legal interpretation. In the event of any dispute, the English text will be considered definitive.
Zoya 9AppsTo register on and use our services, you must meet the following requirements:
Warning: Registering with false information is a serious violation. In such cases, the account will be terminated and all deposited funds will be forfeited.
Each individual Zoya 9AppsYou may only open one account on. Opening multiple accounts is strictly prohibited and will be treated as fraud.
You are solely responsible for the security of your account. Never share your password with anyone. Zoya 9Apps will never ask for your password under any circumstances.
Zoya 9Apps As part of the KYC (Know Your Customer) process, identity verification documents such as a national ID or other supporting documents may be requested at any time. Failure to provide the required documents within the specified timeframe may result in temporary account suspension.
Zoya 9Appscurrently supports deposits and withdrawals via bKash, Nagad, and Rocket. The list of available payment methods may be updated or expanded in the future.
| Transaction Type | Minimum | Maximum (Daily) | Processing Time |
|---|---|---|---|
| Deposit | BDT 200 | BDT 5,00,000 | Instant |
| Withdrawal (Standard) | BDT 500 | BDT 2,00,000 | 30 seconds – 5 minutes |
| Withdrawal (VIP) | BDT 500 | BDT 10,00,000 | Instant |
| Bonus Withdrawal | BDT 1,000 | Dependent | After verification |
Please Note: Always use the correct reference number when making a deposit. If your deposit does not arrive due to an incorrect reference, please contact support with your receipt. Issues are typically resolved within 48 hours.
Zoya 9Appsoffers a variety of bonuses and promotional offers, each with its own applicable terms. By claiming a bonus, you agree to the associated terms.
General Bonus Policy:
Advisory: Always review the specific wagering requirements and validity period of a bonus before claiming it. Our support team is always ready to answer any bonus-related questions.
Zoya 9AppsAll games and betting markets on operate under specific rules. Live Sports Betting, Live Casino, and slots each have their own distinct set of rules.
The RTP (Return to Player) rate for each casino game is set according to the provider's specifications. Adjusting these rates is beyond our control, and all games operate on a certified, impartial RNG system.
Zoya 9AppsThe following activities are strictly prohibited. Violations will result in permanent account closure and forfeiture of all funds:
Warning: Zoya 9Apps' AI-powered fraud detection system operates 24/7. Suspicious activity is flagged automatically, and legal action may be taken where necessary.
Zoya 9Apps We are firm believers in responsible gaming. Gaming is for entertainment—not a means to sustain your lifestyle or resolve financial difficulties.
We provide the following security measures:
If you or someone you know is showing signs of gaming addiction, please seek professional help. For more information, Responsible Play View the page.
Zoya 9Apps We place the highest importance on protecting your personal information. Your data is stored and used in accordance with our Privacy Policy.
For more details, please read our full Privacy Policy View the page.
Zoya 9Apps Accounts may be temporarily or permanently closed under the following circumstances:
If an account is closed, any legitimate balance in the wallet will be refunded within 7 business days, unless the funds are subject to forfeiture due to a violation.
If you have a dispute or complaint, please first contact Zoya 9Apps's support team to resolve the issue. Our team typically responds within 24 hours.
Submit a Complaint: Send a detailed message to [email protected]. Please include your username, the date of the incident, and any relevant screenshots.
Zoya 9Apps We reserve the right to modify these Terms & Conditions, in whole or in part, at any time. Members will be notified via email or an on-platform notice before any changes take effect.
If any provision of these Terms & Conditions is found to be invalid or unenforceable, all remaining provisions will continue in full force and effect. The Terms & Conditions as a whole will not be voided.
Effective Date: These terms are effective from January 2026. All previous versions are considered void as of that date.
Why Trust Us
Every deposit and withdrawal on Zoya 9Apps is protected by SSL-256 encryption. Your financial information will never be compromised.
Valid withdrawal requests are processed within 5 minutes. VIP members enjoy instant payouts.
All games are operated on an RNG system in accordance with international standards and are regularly audited by independent third parties.
Our Bengali-speaking support team is always on hand to help. We respond in an average of 30 seconds.
Bet limits, self-exclusion, and cooling-off options are all in your hands. Your control, your call.
Your personal information is never sold to any third party. We comply fully with international data protection standards.